Refund Policy

You are entitled to an exchange or refund or exchange within 14 days of your purchase. This period will be extended from Dec.1st to January 10th.  Please note the product must be returned unused, in original packaging. In case of refund, neither the original shipping cost nor the return shipping cost will be repaid. Please contact us for the return address.

All enquiries: info@plumajewelry.com

We will reply within 2-3 business days to provide the need information to return your product for a refund or exchange.

Custom Orders

Due to the nature of custom orders, these are non-refundable.

Repairs

In the event a repair is needed after the 14 day return period please inquire by e-mail for return address.   Stones and geodes are often one of a kind and may be not be able to be replaced exactly,  Every effort to find a replacement stone will be made. A fee for a broken stone replacement will apply. Other repairs to pieces will often be covered under my commitment to quality.  Please contact us for any questions on repairs.  

All enquiries: info@plumajewelry.com